Help Center

How can we help?

Answers to the most common questions about using Narratora, billing, and managing your account.

Getting started

What is Narratora?

Narratora is an AI research and writing platform that turns your source material — PDFs, DOCX files, TXT files, pasted text, transcripts, article URLs, and YouTube videos — into original long-form YouTube scripts, blog articles, executive briefs, presentation outlines, professional reports, and professional script analyses. It also generates complete titles & SEO packages for publishing.

Do I need technical skills?

No. You add or paste your source material, describe what it is, pick a workflow and output format, choose length, tone, and audience level, and the AI generates a draft you can edit, regenerate, and export.

Is there a free trial?

There is no free tier, but you can test the full platform with the $5 5-Day Trial: full feature access and 30 credits. It auto-converts to $39/mo on day 6 unless you cancel before then. You can also start a full subscription ($39/mo or $390/yr Founding) at any time.

Source materials

What source materials can I use?

You can upload PDF, DOCX, or TXT files; paste raw text or transcripts; paste an article URL; or paste a YouTube URL for transcript extraction. You can combine multiple sources of different types in one project.

Can I use videos from other platforms?

Automatic transcript extraction is built for YouTube. For platforms that block transcript access (for example TikTok, Instagram, LinkedIn, or Vimeo), Narratora will tell you and ask you to paste the transcript or text directly — it still works, it just needs the text from you.

Should I describe my source material?

It's optional, but it helps. The "What is this source about?" box is for context only — who is speaking, what the document is about, the company or topic. That context makes the output more accurate, especially with transcripts and unlabelled files. It is not a prompt box: instructions like 'make it punchier' won't change how the script is written, because Narratora follows your chosen workflow and output format. If you want your own text included, use Creator Inserts.

What are Creator Inserts?

Creator Inserts let you drop your own text into a generated script — a call to action, a brand or sponsor mention, a quote, or an announcement. You add up to three, each with the exact wording and a placement: after the hook, after the first main section, around the midpoint, just before the closing, or in the closing. Narratora weaves each one in at that anchor while keeping the structure, length, tone, and format rules intact. Inserts are content, not commands: if the text reads like an instruction, it's treated as text to include rather than a rule to follow. You can add or edit inserts before generating, or from the editor before you regenerate.

Why can't I just prompt Narratora like ChatGPT?

Because that's the point. General assistants do whatever the last prompt says, which is why the same request produces a different shape every time. Narratora locks the workflow, structure, and output format so every draft comes out publishable and consistent. You still get control where it matters — workflow, output format, length, tone, audience, source context, and Creator Inserts — without the output drifting.

Can I upload multiple files?

Yes. You can add several PDFs, documents, or transcripts at once and combine them with pasted text or a URL in the same project. Newly added sources are highlighted in the Added sources list so you can confirm they were captured.

What happens to my uploaded files?

Files are stored securely while your account is active and are only used to generate your content. They are not used to train any AI model. You can delete a project — and its sources — at any time, and deleting your account removes your stored source files.

Is Narratora "mathematically locked" to my source documents with zero hallucinations?

No, and we don't claim that it is. Narratora uses strong grounding instructions and source-aware templates to dramatically reduce the risk of hallucination, but it is still a probabilistic AI model, not a deterministic fact-checker. We design it to stay as close to your source material as possible, but we recommend treating every output as a first draft and verifying critical facts, figures, or financial claims before broadcasting or publishing.

Workflows & output formats

How is Narratora different from ChatGPT or Claude?

ChatGPT and Claude are general-purpose assistants. They can read a file if you tell them what to do with it, but they do not detect the document type, recommend a specialized workflow, or enforce a consistent output format. Narratora is a content production system: it looks at your source first, tells you what it is, recommends the exact workflow to turn it into a script, report, or SEO package, and then generates a structured, publish-ready draft you can edit and export. You are not buying an AI chat — you are buying a system that knows its own job.

Do I have to pick a workflow myself?

No. You add your sources first, and Narratora Intelligence reads them, tells you the document type it detected, and recommends the best-fit workflow with a short reason and an estimated generation time. Each workflow card also shows a fit rating (strong fit, possible, or not a fit) so you can see why one path was recommended over another. The recommendation is only a suggestion — you can select any workflow you want before continuing.

What's the difference between Document Breakdown and Discussions & Interviews Workflows?

Document Breakdown is built for written, static source material — reports, articles, research papers, white papers, press releases, earnings summaries, books, or any structured document. It extracts the key ideas and rewrites them into original long-form content like YouTube scripts, blog articles, executive briefs, or professional reports. Discussions & Interviews is built for spoken or conversational content — interviews, podcasts, earnings calls, keynotes, panel discussions, or transcripts. It captures who said what, the dynamics between speakers, and the conversational arc, then turns that dialogue into original commentary or narrative content. Use Document Breakdown when your source is something you read; use Discussions & Interviews when your source is something people said.

What are the three workflows?

Document Breakdown expands reports, articles, research papers, and long documents into original educational content. Discussions & Interviews analyzes spoken content — interview and discussion transcripts, earnings calls, keynotes, podcasts — and turns it into original commentary. Professional Script Analysis evaluates narrative material — screenplays, TV scripts, stage plays, novels, treatments, and outlines — and returns industry-standard coverage with a weighted scorecard and a priority revision roadmap.

What output formats are available?

YouTube Script (voice-ready narration), Blog Article (editorial article with headline and sections), Executive Brief (concise decision-ready briefing), Presentation Outline (slide-by-slide plan with talking points and suggested visuals), and Professional Report (formal analysis — Document Breakdown and Discussions & Interviews). The Professional Script Analysis workflow has its own dedicated format: an evidence-based evaluation of screenplays, novels, plays, treatments, and outlines. The available formats change depending on the workflow you choose.

What is Professional Script Analysis?

It is coverage — the kind of read a studio, production company, or literary agency pays a professional reader to produce — delivered in minutes instead of weeks. Upload a screenplay, TV pilot, stage play, novel, treatment, beat sheet, or outline and Narratora reads the whole document, then returns a full report: an executive summary, a weighted industry scorecard, story architecture and structure analysis, character and dialogue breakdowns, market positioning, and a prioritized revision roadmap that tells you what to fix first. Every judgment is tied to evidence from your pages, not vague encouragement. It is its own workflow on the Generate Content from Sources screen. It is a premium workflow and costs 5 credits per analysis, because a full 16-section evaluation is far more expensive to produce than a standard script.

Why would I use it instead of paying a reader or a coverage service?

Professional coverage typically costs $75–$250 per script and takes one to two weeks. Notes from friends are free but inconsistent, and most writers only get one paid read per draft because of the cost. Narratora removes the bottleneck: for 5 credits you can get a structured, evidence-based read on every draft, compare where the scores moved after a rewrite, and stop guessing whether a revision actually helped.

How long are the outputs?

You choose Short (~800 words, 5–7 min), Medium (~1,800 words, 12–15 min), or Long (~3,500 words, 22–28 min). Professional Reports use a source-aware range and can run up to roughly 5,500 words when the source material genuinely supports it. The system automatically continues generation if the target isn't reached in the first pass, and the length ceiling exists to prevent padding or fabrication.

Can I edit and re-generate content?

Yes. Every script opens in a built-in editor with a Markdown preview toggle, version history you can restore, and one-click regeneration. Exports are available in TXT, Word (DOCX), and PDF.

What exactly is in the report?

A 16-section report: executive summary and verdict, a weighted industry scorecard (concept, structure, character, dialogue, theme, marketability and more, each scored with reasoning), story architecture and pacing, protagonist and supporting-character analysis, dialogue assessment, tone and voice consistency, theme, comparable titles and market positioning, audience fit, standout strengths, the specific weaknesses holding it back, and a priority revision roadmap ordered by impact. It exports cleanly to TXT, Word, and PDF so you can hand it to a collaborator or attach it to a submission packet.

Does it understand what I was trying to do with the script?

Yes, if you tell it. Before you generate, you can add your name, genre, target audience, draft stage, logline, synopsis, and creative goals. Those creative goals matter most — they let the program understand the writer's intent, so a deliberately slow-burn character piece isn't marked down for not being a thriller. The analysis stays honest, but it reads your script for what it is trying to be.

Is my screenplay safe to upload?

Yes. Your material is stored securely while your account is active, is used only to generate your report, and is never used to train any AI model. You can delete a project and its sources at any time, and deleting your account removes your stored files.

Can I re-run a Script Analysis without changing the scores?

Yes. "Regenerate Report (same scores)" rewrites the report from the saved evaluation, so scores, ratings, and verdicts stay identical — useful when you just want cleaner wording. "Reevaluate Analysis" re-reads the source and scores it again from scratch, which is what you run after a rewrite to see whether the numbers moved. Each run costs 5 credits, the premium Professional Script Analysis rate.

What is the Titles & SEO package?

It turns a finished script — or a standalone link, document, or pasted text — into a publishing kit: optimized titles, a description, thumbnail ideas, YouTube tags, and hashtags. You can copy each item individually or export the whole package to TXT, Word, or PDF. It costs 1 credit.

Billing & usage

How much does Narratora cost?

One plan with two billing cycles: $39 per month or $390 per year (Founding — save $78). Both include the same features and 60 credits per month (1 credit per SEO package, 2 credits per long-form script, 5 credits per Professional Script Analysis). Prefer to test first? Try the $5 5-Day Trial (30 credits, full access; auto-converts to $39/mo on day 6 unless canceled).

What counts as a credit?

One completed script, article, brief, outline, or report uses 2 credits. One Titles & SEO package uses 1 credit. Professional Script Analysis is a premium workflow and uses 5 credits per analysis. Editing, restoring a previous version, previewing, and exporting are free. If a generation fails, the credit is automatically refunded.

What happens if I run out of credits?

You can buy a one-time 30-credit top-up for $25 from the billing page. Top-up credits never expire. Otherwise your monthly credits reset on your renewal date.

Is the $390 yearly price locked in?

Yes, but for a short period during the launch phase only. If you purchase the Founding yearly plan, that $390 price is stored on your account and used for your future renewals, even if list pricing changes later.

Can I cancel?

Yes. You can cancel any time from the billing page or the Stripe customer portal. If you cancel during the 5-day trial before day 6, you won't be charged the monthly price.

Account & data

How do I delete my account?

Go to Settings in the app and choose Delete Account, then confirm with your account email. This permanently removes your projects, scripts, uploaded source files, profile, and sign-in credentials. Subscription and payment records may be retained for legal/tax purposes.

Who owns the generated content?

You do. Narratora does not claim ownership of scripts, articles, or reports generated from your source material. You are responsible for ensuring your inputs and outputs comply with applicable laws and platform policies.

Still have questions?

Reach out and we'll get back to you as soon as we can.